- We aim to dispatch all in stock products within 24 hours of receiving your order during normal working days
- 1.50pm is the daily cut off for any given working day.
- Saturday, Sunday and UK bank holidays are not counted as working days
- Postage of most items is via Royal Mail and from within the UK. Depending on the item we may also use Parcel Force or any other courier at our discretion
- Delivery times are estimates only and we cannot and do not guarantee delivery dates. Royal mail aim to deliver 1st Class within one working day (They do not count Saturday or Sunday). The aim for second is 2-3 Working day. Special delivery is by 1pm next working day after dispatch for most areas.
- Free delivery is offered within the UK for orders over £80, dispatch method is at our discretion
- Claims for lost items cannot be made for at least 10 working days of posting the item for items within the UK
- International postage is sent Tracked and signed for where possible. We do not send international items via normal international mail
- Currently the Maximum weight is 2KG per order. Please contact us if your order is over this and we try and provide a quote
- Customs forms where applicable we be completed correctly, please do not ask us to make false customs declarations as we will not